Frequently Asked Questions
Everything you need to know about your Total Saddle Fit experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing your tracking number so you can follow your package's journey.
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with the fit or performance, you can return the item for a full refund, minus shipping costs.
Do you ship internationally?
Yes, we ship our products worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.
How do I choose the correct size for my horse?
We provide detailed sizing charts and measurement guides on each product page. If you are still unsure, our customer support team is available to provide personalized fit recommendations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Shop Pay and Afterpay.
Are your products covered by a warranty?
Yes, all Total Saddle Fit products come with a one-year warranty against manufacturing defects in materials and workmanship.